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MGA LAUNCHES NEW ONLINE LICENSEE RELATIONSHIP MANAGEMENT SYSTEM

After proposing major reforms to the existing legal gaming framework, the Malta Gaming Authority (‘MGA’) has taken yet another step in creating a more efficient system for licensees to manage their regulatory affairs and license applications.


The online Licensee Relationship Management System was launched during a press conference addressed by MGA’s Executive Chairman, Joseph Cuschieri and Parliamentary Secretary for Financial Services, Digital Economy and Innovation Hon. Silvio Schembri and promises to offer current and future gambling licensees smoother communication and interaction with the regulatory authority.


The project aims to simplify both online and land-based processes by digitizing them and elevating their performance to the next level. The first phase of the project will see the launch of three main online services namely an online application for remote gaming licenses as well as dynamic seal URL requests and submission of Players’ Liability and Tax Reports.


Such services will aid gaming operators and practitioners in the industry to keep track of both their license applications as well as other regulatory requirements in an easier and more efficient manner.


This project also forms part of the MGA’s long-term agenda of improving the systems and processes currently in place whilst still retaining a high-level service throughout. The MGA’s proactive approach to the industry also continues to solidify Malta’s reputation and position as a top gaming jurisdiction.